Last updated: 1 May 2026 | Effective date: 1 May 2026
These Terms and Conditions (“Terms”) govern your access to and use of the Novels AI website at novels-ai.com and all associated services (collectively, the “Platform”), operated by Novels AI (“we”, “us”, “our”), registered at 82 N Guildry St, Elgin IV30 1JR, United Kingdom.
Please read these Terms carefully before using the Platform. By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree, do not use the Platform.
By registering for an account, starting a free trial, making a purchase, or otherwise using the Platform, you confirm that you have read, understood, and agree to these Terms and our Privacy Policy. These Terms form a legally binding agreement between you and Novels AI.
If you are using the Platform on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.
The Platform is intended for users aged 18 and over. By using the Platform, you confirm that you are at least 18 years old. We reserve the right to suspend or terminate accounts where we have reason to believe a user is under 18.
The Platform is available to users in the United Kingdom and other jurisdictions where we lawfully offer services. You are responsible for ensuring that your use of the Platform complies with the laws of your jurisdiction.
Novels AI provides an AI-assisted entertainment platform for generating personalised audio fiction. Our services include:
All content generated through the Platform is for entertainment purposes only. We do not represent that any generated content is factually accurate, constitutes professional advice, or should be relied upon for any purpose other than personal entertainment.
We reserve the right to modify, suspend, or discontinue any part of the Platform at any time, with reasonable notice where practicable. We will not be liable to you for any such changes.
To access most Platform features, you must create an account. You agree to:
We reserve the right to suspend or terminate accounts where we believe Terms have been violated or where account security has been compromised.
We offer the following access options:
All prices are displayed inclusive of applicable VAT. Payments are processed securely through our third-party payment provider. We do not store full payment card details.
Subscription payments are billed on the same date each month from the date of subscription commencement. If a billing date falls on a non-existent date in a given month (e.g. 31st of February), billing will occur on the last day of that month.
We reserve the right to change pricing with at least 30 days' notice to existing subscribers. Continued use of the Platform after a price change constitutes acceptance of the new pricing.
Subscriptions: You may cancel your monthly subscription at any time through your account settings or by contacting us. Cancellation takes effect at the end of the current billing period. You will retain access to subscriber features until that date. We do not provide partial refunds for unused time within a billing period.
Pay As You Go: Purchases are non-refundable once the story content has been accessed. If you experience a technical issue that prevents you accessing content you have paid for, contact us at [email protected] and we will make reasonable efforts to resolve the issue or provide a replacement.
Statutory rights: Nothing in these Terms affects your statutory rights under UK consumer protection law, including rights under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Where you have a statutory right to a refund, we will honour it.
You acknowledge and agree that:
You agree not to use the Platform to:
We reserve the right to investigate suspected violations and suspend or terminate accounts where we reasonably believe a breach has occurred.
Our content: All original content on the Platform, including the website design, branding, editorial frameworks, audio assets, and technology systems, is owned by or licensed to Novels AI. You may not reproduce, distribute, or create derivative works from our content without written permission.
Generated stories: Stories generated through the Platform are produced for your personal use and entertainment. You may not reproduce or commercially exploit generated stories. We retain rights in the underlying systems, frameworks, and methodologies used to produce generated content.
Your content: Where you provide content inputs (such as preference selections or descriptions), you grant us a non-exclusive licence to use those inputs to provide and improve our services. You retain ownership of any content you create.
The Platform is provided on an “as is” and “as available” basis. To the fullest extent permitted by UK law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the Platform will be uninterrupted, error-free, or free of harmful components. We do not warrant that generated content will be accurate, complete, or suitable for any purpose other than entertainment.
To the fullest extent permitted by applicable law, Novels AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Platform, including but not limited to loss of data, loss of revenue, or loss of enjoyment.
Our total aggregate liability to you for any claim arising under these Terms shall not exceed the amount you have paid to us in the 12 months preceding the claim.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under UK law.
You agree to indemnify and hold harmless Novels AI and its officers, employees, and agents from any claims, losses, damages, or expenses (including reasonable legal costs) arising from your use of the Platform in violation of these Terms or any applicable law.
Either party may terminate the agreement formed by these Terms at any time. You may terminate by cancelling your account. We may terminate or suspend your access immediately, without notice, if we reasonably believe you have violated these Terms or if continued access poses a legal, security, or operational risk.
On termination, your right to access the Platform ceases. Provisions that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, and governing law) will do so.
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, except where you have rights under UK consumer law to bring proceedings in the courts of another part of the United Kingdom.
We may update these Terms from time to time. Material changes will be notified to registered users by email or through a notice on the Platform at least 14 days before they take effect. Your continued use of the Platform after the effective date of changes constitutes acceptance of the updated Terms.
If you do not accept the revised Terms, you should discontinue use of the Platform and cancel any active subscription before the changes take effect.
Questions or concerns about these Terms should be directed to: