Last updated: 1 May 2026 | Effective date: 1 May 2026
This Privacy Policy explains how Novels AI (“we”, “us”, “our”) collects, uses, stores, and protects personal data when you visit our website at novels-ai.com or use our AI storytelling platform services. We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Please read this policy carefully. By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
The data controller for the purposes of this Privacy Policy is:
As data controller, we determine the purposes and means of processing your personal data. If you have any questions about how we handle your data, please contact us using the details above.
We collect personal data in the following ways:
We may receive limited data from analytics providers (such as aggregate traffic data) and payment processors (such as transaction status). We do not purchase data from data brokers.
We use personal data for the following purposes:
Under UK GDPR, we rely on the following legal bases for processing your personal data:
We use cookies and similar tracking technologies on our website. Cookies are small text files placed on your device.
These are required for the website to function and cannot be disabled. They include session management, security tokens, and your cookie preference settings.
With your consent, we use analytics cookies to understand how visitors use our website. This data is aggregated and does not identify you personally. You may decline these cookies via the consent banner without affecting your use of the site.
You can manage or delete cookies through your browser settings. Note that disabling essential cookies may affect website functionality. For more information, visit aboutcookies.org.
We do not sell your personal data. We share data only in the following limited circumstances:
All third-party service providers are selected carefully and are required to maintain appropriate data security standards. Where providers are located outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR transfer requirements.
We retain personal data only for as long as necessary for the purposes described in this policy:
After the relevant retention period, data is securely deleted or anonymised.
Under UK GDPR, you have the following rights regarding your personal data:
To exercise any of these rights, contact us at [email protected]. We will respond within one month of receiving your request. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include encrypted data transmission (HTTPS), access controls, regular security assessments, and staff data protection training.
While we take data security seriously, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security but will notify you and the ICO in the event of a data breach that poses a risk to your rights and freedoms, as required by UK GDPR.
Novels AI is intended for users aged 18 and over. We do not knowingly collect personal data from children under 18. If you believe we have inadvertently collected data from a child, please contact us immediately and we will take prompt action to delete it.
Our website may contain links to third-party websites, including our social media channels on YouTube, TikTok, and Discord. These sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party sites you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will update the “Last updated” date at the top of this policy and, where appropriate, notify you by email or through a notice on our website. We encourage you to review this policy periodically.
For any questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact us:
We aim to respond to all data-related enquiries within 5 business days and to formal rights requests within the statutory one-month period.