Privacy Policy
At Novels AI, we are committed to protecting the privacy of our users. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to safeguard it.
1. Information We Collect
We collect the following types of information when you use our services:
- Email address
- Audiobooks associated with your account
- Payment subscription information
2. How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our services
- To manage your account and provide customer support
- To process payments and manage subscriptions
- To send you service-related communications
- To improve our services and develop new features
3. Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information with third-party service providers, such as Stripe, for the purpose of processing payments. These service providers are bound by contractual obligations to keep your information confidential and use it only for the purposes for which it was disclosed.
4. Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.
5. Accessing and Updating Your Information
You can access and update your personal information by logging into your account or contacting our customer support team. We will make reasonable efforts to correct any inaccuracies or delete your information upon request, subject to any legal or contractual obligations that may require us to retain certain information.
6. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website or sending an email to the address associated with your account. Your continued use of our services after any changes have been posted constitutes your acceptance of the revised Privacy Policy.
7. Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at [email protected].
